customer service?!
customer service? P.R skills? Pffft... It doesnt exist as far as i am concerned. The reason being boils down to the purchase of my new couches. I have rung the company several times to find out what time they will be delivered. I was told i would get a call tuesday to confirm delivery time. The hours passed and i had to call. The receptionist couldnt tell me a time. all she could say was that they would be incontact with me wednesday morning.
Today i arose at 8am to make sure that i wouldnt miss out on a phone call. I pottered around the house doing this and that(in my P.J's) when i looked at the clock to see it flashing 10am. Far out, dont tell me im going to have to call! So i venture outside for a cigarette carrying the portable phone in my hand ready to call the dealer, when i hear the reversing beebs of a truck in my driveway. I see two men heading for my front door. As quick as lightening i bolt to my bed room to get out of my pyjama's. How embarressing! i threw on a sweat top but still had my pj bottoms on. Anyway, i answer the door ropeable. I say to the delivery man, "lucky im home, i never recieved a call to confirm delivery time." all he could respond with was an "ohh, sorry." So i bit my tongue. They bought it in, in bits and pieces. i say "dont tell me that has to be assembled?" "Yes" i am told. i say "Great, thats a mans job, dont you guys do assembling?" " No" one of them reply.To add to my frustration, i go to pay via credit card, and Mr delivery man uses my phone as his mobile hasnt any coverage! As he was organising the payment, i thought he will give me a recipt number. No he didnt! So here we go again. I ring the dealer and get a recipt number. Such poor service! I will never purchase any furnishings from this company ever again!!!
Once they left, i had a task and a half of gnorring through the layers of bubble wrap and tape with a pair of scissors.So much waste, too much packaging. When that was done, i managed to assemble the recliners (by myself!) with ease. Lucky i have a tool kit. the phillips head screwdriver came in very handy. And i have proven to my self that i dont need a man. A handy man that is. LOL
posted by ange at 3:00 pm
3 Comments:
You go girlfriend...
However, had that been me I would have spat acid bile at the lowlife delivery driver. I guarentee that if one were to look in the cab of the truck, one would find several 'stick mags'(porno mags to the lay person)!!!! I have been told, by a reliable source, that delivery drivers will 'use' the porno's while they wait for jobs. they are not called stick mags for nothing ;)
lucky your couches were well and trully covered in bubblewrap!!
HAHAHA!!
thats gross nicky! and yes if its true im glad they were in wrapped in plastic.
Thanx blair for the point scoring. ok,if you behave i will give you points for being practical. And a bit of praise. maybe!
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